The Operations Club is a full service operations consulting firm that offers fractional consultation from 15+ year vets as well as supervised hourly support across various disciplines.
We offer the only plug-and-play model in the operations consulting industry.
Our structure enables us to provide businesses with the subject matter expertise and the hands-on support to expedite solutions. Choose from an à la carte style menu of services to tackle nearly any business challenges, or outsource your operations altogether.
We give you the value that you want to optimize your business at the price you need.
With the business landscape changing, companies are experiencing immense pressure to cut costs. Add aspirations to reach higher revenue goals and profit margins, and nice-to-have investments like overhead seem counterintuitive. It’s clear that the problems businesses face today are very different from even five years ago, and we need a fresh solution.
We offer clients an unconventional approach to solving today’s business problems. Our Lead Members, each with over 15 years of experience, are subject matter experts who provide their expertise to solve challenges, uncover opportunities, or serve as fractional leadership. And our highly vetted team Team Members supplement those Lead Members, rounding out our capabilities and offering our clients dynamic options for support.
This structure positions us as a premier partner for top-tier operations consulting and execution. You’ll have access to the experts that help you power through challenges, the supervised staff to help with execution, and an a la carte style pricing model that empowers you to take control! And with each lead member bringing expertise in different disciplines, the ways we can help you optimize your business are virtually endless. Here are just a few ways we can help.
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Workflow Optimization
As operators, we're passionate about our workflow designs. We've seen them all, understand the best use cases for each, and will debate each other over which one wins out! If your goal is to increase productivity, we help you optimize your workflow to maximize your output.
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Full Operations Support
We have all the back-of-house experts under one roof. This positions us well to handle all of your operational needs without the headaches that come with carrying full time staff. If you bring the ideas, we'll handle everything else.
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Custom End-to-End Process Design
Your company size, your products, and your people are what make your business unique. We help you curate a process that's unique to your team that makes getting work done fun again.
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Tool Stack Development
There is no shortage of SaaS tool options in the market, each promising to be the end-all-be-all, but failing to deliver. Our members bring experience and expertise across a multitude of tools and help you identify, customize, and implement the right tools for your team.
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Capabilities Development
When you’re ready to take the work in-house, our members are experienced in setting up processes, understand the landscape and the nuances, and are adept at managing change. Just as we help entrepreneurs build their companies from the ground up, we help companies bring capabilities in house - seamlessly.
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Extra Hands
We get it. Sometimes it's not a matter of optimizing. It's a matter of getting work done. For moments like these, we provide the supporting staff you need—complete with supervision and without the overhead—to help you get through the busy times with ease.
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Consulting + Growth Strategy
Whether you’re looking to avoid growing pains or trying to power through them, we have experts who understand the nuances of your business that help. Going from startup mentality to operating with the efficiency of industry giants is hard. But luckily, we love what we do, and will help you build the systems you need to outpace your competition.
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Coaching + Staff mentorship
Our lead members have the right amount of experience, the right specialty, and the right approach to help you elevate every member of your team and help you grow from within.
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Maximizing Efficiency
Whether your goal is to maximize revenue potential, minimize cost, or increase capacity, we have the track record to help you perform at your best, and make sure nothing is left on the cutting room floor.
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Work Culture upgrade
Conflict is caused by friction, and we specialize in minimizing friction. We help you build a company culture centered around productivity, empowerment, and accountability.
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Onboarding
The biggest threat to maintaining peak performance is a weak onboarding process. We can craft one that helps ensure you are always at the top of your game.
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Department / Discipline Building
As your company grows, so does the need to specialize. Having all of the operational disciplines under one roof at the caliber we do means we're the right partner to help you through this process.
Typical consulting comes with rigid scopes, high cost with limited flexibility, and a lack of integration with the client’s existing team. It also can come with generic solutions that don’t address unique challenges, and a tendency to provide recommendations without hands-on implementation or ongoing support.
TOC is designed to suit the way you need us to work. We provide tailored, hands-on solutions, not just recommendations. Our monthly Lead Member rates and and hourly team member rates give you the freedom of choice. Scale up or down as you need without sacrificing the quality of service you receive,
all at a fraction of the cost of an FTE.
We’ve helped teams maximize capacity, be awarded Ad Age Best Places to Work, implement full accounting and operations tool stacks, save $3.5MM in costs year-over-year, grow by 7x, and increase revenue from 5 to 8 digits.
Let’s connect, unpack, and identify some easy wins to help you optimize your business today!
Download our free client takeaway here